Shipping Information

Shipping Policy

All orders will receive full tracking information via email. Please allow 1 to 4 business days for your order to be processed.

We are committed to ensuring your satisfaction which is why we ensure all shipments. Please use the tracking number we provide to follow your order until it is delivered. Should you never receive your order, but the tracking number shows that it's been delivered, please check with your mailman, neighbours or building manager/mail room, before contacting us. If you are still unable to locate the package, please reach out to us and we will file a claim. Based on the outcome of the claim, we may or may not be able to replace your order.

Once processed, all orders ships 10 to 25 days expedited service unless a faster option is selected at checkout for most items and locations. Delivery will be made by ePacket during business days depending on delivery location. Saturdays-Sundays are not considered business days.

Delivery is free when the products are on promotions and due to strong demand from our costumers, delivery may take a little longer.
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